Anyone who offers goods or services on the internet knows that the regulations for online and mail order business are extremely confusing. We support companies in implementing the legal requirements for digital business transactions securely and successfully, regardless of the size of the company or the development phase. From ambitious start-ups to established retail platforms.

Our service: Tailor-made solutions for complex requirements

From a legal perspective, there is more to consider when setting up an eCommerce company than just providing legally compliant general terms and conditions. European consumer law contains provisions that go far beyond the contractual regulation of contract conclusion, payment, warranty or reimbursement. Even when it comes to technical implementation, such as the design of product pages, the check-out process or the labeling of buttons, nothing should be left to chance.

In addition, a whole series of product-specific special laws regulate special information obligations for certain product groups. Just a few examples:

  • When trading in textiles, information must generally be provided on the fiber composition.
  • Anyone offering electrical appliances must provide certain information on energy consumption and, where applicable, on the disposal and return of batteries.
  • According to the Food Information Regulation, information must be provided on ingredients, but also on potentially health-relevant properties.

Individual support: We work with you to develop solutions that are tailored to your specific needs. We are characterized by a deep understanding of the special requirements of e-commerce companies and online stores. We know that even the smallest adjustments to product pages or the ordering process can have a massive impact on conversion and therefore sales. That’s why we work with you to develop legally compliant strategies that protect economic parameters such as traffic and conversion as effectively as possible.

Practical implementation: We actively support you in implementing legal requirements instead of leaving you alone with standard templates. If required, we will go through our recommendations with you step by step in a telephone or video call.

Expert advice: Thanks to many years of experience, we have in-depth knowledge of the eCommerce sector and are always up to date with the latest legal developments.

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Feel free to contact us for an initial non-binding consultation.

FX legal

Widenmayerstra├če 4
80538 M├╝nchen